Water & Wastewater Department

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The Town of Vestal Water Billing Office Is Now Open To The Public.
New Offices Hours Effective 4/5/2021 are 7:30am - 3:30pm M-F

the Town of Vestal will begin flushing hydrants on 4/25/2021 during the night.

If you experience discolored water, run your cold water tap until it clears. During periods of discoloration, postpone washing clothes and limit your use of hot water until the cold water clears.


Please contact us if you have a change in financial circumstances and need to enter into a payment agreement with the Town of Vestal Water Dep't during the Covid 19 state of emergency. 607-748-1514 ext. 315 or 357

The Town of Vestal Water & Wastewater Department provides water and sanitary sewer service to the residents and businesses located in the Town of Vestal.

Maximum production capacity of the Town of Vestal's well sources is 6 million gallons of water per day; the average consumption is 2.6 million gallons of water per day. All water sources after treatment meet and exceed all State and Federal regulations as set forth by the United States Environmental Protection Agency (USEPA) and the New York State Department of Health.

Any unpaid water/sewer bills as of October 10th will be levied to the Town and County taxes along with a $100 tax lien fee

Water Rates:
6,000 gallons or less $25.00 minimum
Over 6,000 gallons $2.91 per 1,000 gallons

Sewer Charges - Based on Water Consumption:
10,000 gallons or less $60.00 minimum
Over 10,000 gallons $7.50 per 1,000 gallons
Sewer Capital Cost Charge $7.00 per quarter

Sewer Only (Has Own Well) $70.00 per quarter

New Customer Fee: $25.00

Bills are generated quarterly (January, April, July & October) and mailed to the service address unless a different mailing address is provided by the customer. Failure to receive a bill will not entitle the customer to any delay in the payment of the bill. If a bill is not received, it is the customer's responsibility to call the water department to inquire about their account.

The Town does not discount water or sewer charges to fill pools, hot tubs or to water lawns.

Payments may be made by:

  • Mailed to Town of Vestal Utility Fund 701 Vestal Pkwy W. Vestal, NY 13850. Must be postmarked on or before the due date to avoid a late fee
  • In person at the Town of Vestal Water Department Office 701 Vestal Pkwy W. Vestal, NY 13850 on or before the due date to avoid a late fee. We accept personal checks, cash, money orders or credit cards (service fee applies)
  • Payments may be dropped in the Town of Vestal drop box located in front of the building at 701 Vestal Pkwy W. Vestal, NY 13850. The drop box is emptied each business day at 7:00 am. The payment must be in the box by that time if it was due the previous business day to avoid a late fee.
  • Payment may be made online by credit card or e-check for a fee on or before the due date to avoid a late fee. Use the pay water/sewer bill link provided on the left side of this page

 We Do Not accept payments by phone.

10% penalty will be assessed on all unpaid accounts the first business day after the due date. There is no grace period.


Contacts

Scott Groats
Water & Wastewater Superintendent
(607) 748-1514 ext. 357
sgroats@vestalny.com

Water & Waste Water Billing
(607) 748-1514 ext. 314
(607) 748-1514 ext. 315
(607) 748-6683
dskiba@vestalny.com

Assistant Water & Wastewater Superintendent
Todd Hunsinger
(607) 748-1514 ext. 358
thunsinger@vestalny.com

After Hours, Weekend, Emergency
(607) 755-4911

Water & Wastewater Department Fax
(607) 754-2497